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Privacy Policy

At Ideal Furniture, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines our policies and practices concerning the collection, use, and disclosure of personal information that we receive from customers and users of our website.

Collection of personal information

We collect personal information from our customers in a variety of ways, including:

  • When customers place an order through our website

  • When customers create an account on our website

  • When customers sign up for our newsletter or promotional emails

  • When customers contact us through our website or customer service channels

 

The personal information we collect may include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information

Use of personal information

We use personal information to provide and improve our products and services, to communicate with our customers, and to comply with legal and regulatory obligations. Specifically, we may use personal information for the following purposes:

  • To process and fulfill customer orders

  • To communicate with customers about their orders and our products and services

  • To personalize our products and services for individual customers

  • To conduct market research and analysis

  • To comply with legal and regulatory obligations

Disclosure of personal information

We may disclose personal information to third-party service providers who assist us in providing our products and services, such as shipping and payment processors. We may also disclose personal information to comply with legal and regulatory obligations or to protect our legal rights.

We do not sell or rent personal information to third parties for their marketing purposes.

Security of personal information

We take reasonable steps to protect personal information from unauthorized access, use, and disclosure. We use industry-standard encryption technologies to secure sensitive information, such as payment information.

Access and correction of personal information

 

Customers may access and correct their personal information by logging into their account on our website. If customers are unable to access or correct their personal information, they may contact us for assistance.

Complaints

Customers may make a complaint about our handling of their personal information by contacting us. We will investigate and respond to complaints in a timely and appropriate manner.

Changes to this privacy policy

 

We may amend this Privacy Policy from time to time by posting the updated policy on our website. Customers should check our website periodically for updates.

Contact information

If you have any questions or concerns about our Privacy Policy, please contact us at:

Ideal Furniture

Unit 2 / 2 Parramatta Road Clyde NSW 2142 Australia

info@idealfurniture.com.au

(02) 9897 0588